Use a current web browser which offers the latest security enhancements.
Change your usernames and passwords regularly and use combinations of letters, numbers, and "special characters" such as "pound" (#) and "at" (@) signs. Do not use your online banking password as a password for other online accounts.
Protect your online passwords. Don't write them down or share them
Protect your answers to security questions. Select questions and provide answers that are easy for you to remember, but hard for anyone else to guess. Do not write down your security questions or answers or share them with anyone. If you have selected security questions on other websites, avoid using the same questions to protect your SBT online account. Please note that we will never ask you to provide answers to your security questions via email.
Shop with merchants you know and trust. Make sure internet purchases are secured with encryption to protect your account information. Look for "secure transaction" symbols like a lock symbol in the lower right-hand corner of your web browser window, or "https://…" in the address bar of the website. The "s" indicates "secured" and means the web page uses encryption.
Always log off from any website after making a purchase with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.
Use the keypad lock or phone lock function on your mobile device when it is not in use. These functions password-protect your device so that nobody else can use it or view your information. Also be sure to store your device in a secure location.
Frequently delete text messages from your financial institution, especially before loaning out, discarding, or selling your mobile device.
Never disclose via text message any personal information (account numbers, passwords, or any combination of sensitive information like your social security number or birth date that could be used in ID theft).
To ensure the safety of your personal and account information, download mobile apps from reputable sources only.
Computer and eMail
Install a personal firewall on your computer.
Install, run, and keep anti-virus software updated.
Be wary of suspicious emails. Never open attachments, click on links, or respond to emails from suspicious or unknown senders.