Online Banking Login

Online Banking Login

Debit, ATM and Credit Card Tips

  • Always keep cards in a safe and secure place. Treat cards as you would cash or checks.
  • To report a lost or stolen card, call 1-877-279-1300 for SBT Debit and ATM card(s) or 1-866-552-8855 for SBT Credit Cards.
  • Regularly review your account statements as soon as you receive them to verify transactions. Contact SBT immediately if you identify any discrepancies.
  • If you have forgotten your PIN or would like to select a new one, please visit your nearest SBT location.
  • To protect your account, SBT recommends that you change your Personal Identification Number (PIN) every six months.
  • If you receive a replacement card, destroy your old card.
  • When selecting a Personal Identification Number (PIN) don't use any number or word that appears in your wallet (such as name, birth date, or phone number).
  • Memorize your PIN. Don't write it down anywhere, especially on your card, and never share it with anyone.
  • Shop with merchants you know and trust. Make sure any internet purchase activity you engage in is secured with encryption to protect your account information. Look for "secure transaction" symbols like a lock symbol in the lower right-hand corner of your web browser window, or "https://…" in the address bar of the website. The "s" indicates "secured" and means the web page uses encryption.
  • Always log off from any website after a purchase transaction made with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.

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Smart Tip - Zero Liability Rules!

Account fraud is tough for anyone to go through, but check fraud is more difficult for consumers because funds are already depleted and the investigation process can take a long time. On the other hand, did you know that purchases made with your SBT Debit MasterCard are covered by zero liability protection? Ask us for all the details today!

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